/* Callback Signal: shared account and operator surfaces; no external assets. */
:root{font:16px/1.55 "Segoe UI",Arial,sans-serif;color:#f2f0eb;background:#111214;color-scheme:dark;--accent:#ff7954;--muted:#b0afb5;--line:#37383e;--panel:#1a1b1f;scroll-behavior:smooth}
*{box-sizing:border-box}body{margin:0}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.5;cursor:default}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible{outline:2px solid var(--accent);outline-offset:4px}[hidden]{display:none!important}h1,h2,h3,p{margin-top:0}h1,h2,h3{line-height:1.15;letter-spacing:-.035em}h1{font-size:clamp(2rem,3.5vw,3rem);margin-bottom:14px}h2{font-size:1.25rem;margin-bottom:14px}p{overflow-wrap:anywhere}.muted,.fine-print{color:var(--muted)}.accent{color:var(--accent)}.eyebrow{color:var(--muted);font-size:.75rem;letter-spacing:.13em;font-weight:500;margin-bottom:18px}.fine-print{font-size:.8rem;line-height:1.65;margin:14px 0}.site-header{min-height:94px;border-bottom:1px solid var(--line);padding:22px 48px;display:flex;align-items:center;justify-content:space-between;gap:24px}.brand{font-size:2rem;font-weight:800;letter-spacing:-.075em;white-space:nowrap;display:inline-flex;gap:9px;align-items:center}.brand>span{font-family:Arial;color:var(--accent);font-size:2.6rem;line-height:1}.header-context{display:flex;align-items:center;gap:14px;font-size:.75rem;letter-spacing:.08em}.pilot-label{font-size:.7rem;letter-spacing:0;color:#ffb49d;background:#34251f;border:1px solid #613d2f;padding:5px 10px;border-radius:4px}.header-link{font-size:.875rem;color:var(--muted)}.header-link:hover,a:not(.button):hover{color:var(--accent)}.notice{margin:0;min-height:48px;padding:12px 48px;font-size:.875rem;border-bottom:1px solid var(--line);background:#202024;color:#e4dcd8;overflow-wrap:anywhere}.notice:empty{display:none}.notice[data-kind=error]{background:#392327;color:#ffb8bd;border-bottom-color:#71434a}main>.notice[data-kind=error]{position:sticky;top:0;z-index:10;box-shadow:0 4px 18px #0005}.login-layout{max-width:1250px;margin:55px auto 70px;display:grid;grid-template-columns:1fr 1fr;gap:65px;padding:20px 48px;align-items:start}.login-intro{padding:35px 0}.login-intro h1{font-size:clamp(3rem,5.3vw,5.3rem);font-weight:800;line-height:1.03;margin:28px 0}.login-intro>p:not(.eyebrow){font-size:1.1rem;color:var(--muted)}.login-mark{color:var(--accent);font-size:8rem;font-weight:700;font-family:Arial;display:block;line-height:1;margin-top:35px}.login-card{border:1px solid var(--line);background:var(--panel);padding:36px;border-radius:6px}.login-card h2{font-size:1.8rem}.login-card>.muted{font-size:.95rem}.login-card details{background:#141518;border:1px solid var(--line);padding:16px;border-radius:4px;font-size:.875rem}.login-card details p{color:#c5c3ca;margin:16px 0 0}.login-card details a{text-decoration:underline;text-underline-offset:3px}summary{cursor:pointer;line-height:1.45}details{margin:22px 0}.check{display:flex;gap:12px;align-items:flex-start;font-size:.875rem;line-height:1.6}.check>input{width:18px;height:18px;min-height:18px;flex-shrink:0;margin-top:4px;accent-color:var(--accent)}#startLogin{width:100%;display:flex;justify-content:space-between;gap:18px;margin-top:22px}#google,#google-login{margin:20px 0;min-width:0}.workspace{display:grid;grid-template-columns:238px minmax(0,1fr);min-height:760px}.sidebar{border-right:1px solid var(--line);background:#151619;padding:32px 20px;display:flex;flex-direction:column;gap:18px}.sidebar .eyebrow{font-size:.7rem;margin:0;padding:6px 12px}.sidebar nav{display:flex;flex-direction:column;gap:8px}.sidebar nav a{padding:12px 14px;border:1px solid transparent;border-radius:4px;font-size:.875rem;color:#c0bfc6}.sidebar nav a:hover{background:#24252a}.sidebar nav a[aria-current]{background:#2d2320;border-color:#5b3b2f;color:#ffb198}.sidebar-bottom{margin-top:auto;padding:24px 10px 0;border-top:1px solid var(--line);display:flex;flex-direction:column;align-items:flex-start;gap:20px;font-size:.875rem}.workspace-content{padding:38px 44px;max-width:1470px;min-width:0}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:22px;margin-bottom:30px}.page-heading .eyebrow{margin-bottom:16px}.page-heading p:last-child{margin-bottom:0}.page-heading>.button{white-space:nowrap}.panel-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.panel{padding:27px;border:1px solid var(--line);border-radius:5px;background:var(--panel);margin:0 0 24px;scroll-margin-top:24px;min-width:0}.section-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:18px}.section-heading h2{margin-bottom:0}.section-heading .eyebrow{margin-bottom:10px}.section-heading p:not(.eyebrow){margin:9px 0 0;font-size:.875rem}.section-number{font-size:.75rem;color:#898891}.identity{color:var(--muted);font-size:.875rem;overflow-wrap:anywhere}label{display:block;font-size:.875rem;color:#d5d3d9;margin:15px 0}input,select,textarea{width:100%;padding:11px 12px;background:#121316;color:#f2f0eb;border:1px solid #4b4c53;border-radius:4px;margin-top:7px;min-height:44px;font-size:.95rem}input::placeholder,textarea::placeholder{color:#9998a2}textarea{resize:vertical;line-height:1.6}button,.button{display:inline-flex;align-items:center;justify-content:center;gap:14px;background:var(--accent);color:#21140f;border:1px solid transparent;border-radius:4px;padding:11px 18px;min-height:44px;font-weight:600;font-size:.875rem;line-height:1.4;text-align:center}button:hover:not(:disabled),.button:hover{background:#ff997d}.secondary{background:#292a2f;border-color:#414249;color:#e2dfe5}.secondary:hover:not(:disabled){background:#37383e}.actions,.columns{display:flex;gap:14px;align-items:center;flex-wrap:wrap}.columns>label{flex:1;min-width:180px}.filter-bar{display:flex;gap:14px;align-items:flex-end;flex-wrap:wrap;padding:18px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin-bottom:20px}.filter-bar label{margin:0;flex:1;min-width:145px}.filter-bar .search-field{flex:1.6;min-width:190px}.filter-bar>button{flex-shrink:0}.form-footer{display:flex;justify-content:space-between;align-items:center;gap:24px}.form-footer>p{max-width:550px}.form-footer>button{flex-shrink:0}.provider-row{display:flex;gap:14px;align-items:center;border-top:1px solid var(--line);padding:16px 0}.provider-mark{display:grid;place-items:center;width:38px;height:38px;flex-shrink:0;background:#2d2e34;border:1px solid #4a4b53;border-radius:8px;font-weight:600}.provider-info{flex:1;min-width:0}.provider-info strong{display:block;font-weight:600;font-size:.875rem}.provider-info small{display:block;font-size:.8rem;color:var(--muted);overflow-wrap:anywhere;margin-top:4px}.badge{display:inline-block;font-size:.75rem;font-weight:500;padding:5px 9px;border-radius:4px;white-space:nowrap;background:#2d2e34;color:#ceccd4;letter-spacing:0}.badge-new{background:#402d24;color:#ffb597}.badge-reviewing{background:#263148;color:#b7c9ff}.badge-resolved,.badge-connected{background:#20372e;color:#a5d5bc}.pending-connection{padding:18px;background:#29221e;border:1px solid #654634;border-radius:4px;margin-top:18px;font-size:.875rem}.pending-connection a{text-decoration:underline;text-underline-offset:3px}.session-row{display:flex;gap:20px;justify-content:space-between;align-items:center;padding:16px 0;border-top:1px solid var(--line);margin:0}.session-row>span{font-size:.875rem;color:var(--muted)}.session-row button{flex-shrink:0}.security-details{margin-bottom:0;border-top:1px solid var(--line);padding-top:18px}.security-details>.actions{margin-top:20px}.ticket{display:flex;justify-content:space-between;align-items:center;text-align:left;width:100%;background:transparent;color:#f2f0eb;border:0;border-bottom:1px solid var(--line);border-radius:0;padding:18px 2px;gap:18px;font-weight:400;overflow-wrap:anywhere}.ticket:hover:not(:disabled){background:#25262b}.ticket-content{min-width:0;display:block}.ticket-subject{display:block;font-size:.95rem;font-weight:500;line-height:1.5}.ticket-meta{display:block;font-size:.75rem;color:var(--muted);margin-top:7px;overflow-wrap:anywhere}.empty-state{border:1px dashed #44454c;border-radius:4px;padding:32px 22px;text-align:center;color:var(--muted);font-size:.9rem}.message{white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;background:#121316;padding:20px;border:1px solid #32333a;border-radius:4px;font:inherit;font-size:.95rem;line-height:1.7;max-width:100%}.conversation:focus{outline:2px solid var(--accent);outline-offset:3px}#state{margin-top:25px}#more,#next{margin-top:18px}.case-list{padding:0;margin:0;list-style:none}.case-list li{margin:0}.case-list .ticket{text-align:left}.operator-page .workspace-content{max-width:1500px}.site-footer{border-top:1px solid var(--line);padding:28px 48px;display:flex;justify-content:space-between;align-items:center;gap:24px;font-size:.8rem;color:var(--muted)}.site-footer .brand{font-size:1.5rem;color:#f2f0eb}.skip-link{position:fixed;top:-100px;left:20px;background:var(--accent);color:#111;padding:12px 20px;z-index:100}.skip-link:focus{top:12px}
@media(min-width:1750px){.workspace-content{padding:45px 65px}.site-header,.site-footer{padding-inline:65px}}
@media(max-width:1150px){.site-header,.site-footer{padding-inline:28px}.notice{padding-inline:28px}.workspace{grid-template-columns:200px minmax(0,1fr)}.workspace-content{padding:30px 25px}.sidebar{padding:26px 12px}.panel-grid{grid-template-columns:1fr}.login-layout{gap:35px;padding-inline:30px}.login-card{padding:28px}.form-footer{align-items:flex-start;flex-direction:column;gap:8px}.header-context{font-size:.7rem}}
@media(max-width:740px){.site-header{min-height:78px;padding:18px 20px;gap:12px;flex-wrap:wrap}.brand{font-size:1.65rem}.brand>span{font-size:2.2rem}.header-context{font-size:.65rem;gap:10px}.site-header>.header-link{display:none}.pilot-label{font-size:.65rem;padding:4px 7px}.notice{padding:12px 20px;font-size:.8rem}.login-layout{display:block;margin:18px 0 40px;padding:0 20px}.login-intro{padding:18px 0}.login-intro h1{font-size:3rem;margin:18px 0}.login-intro>p:not(.eyebrow){font-size:.95rem}.login-mark{display:none}.login-card{padding:24px}.workspace{display:block;min-height:0}.sidebar{border-right:0;border-bottom:1px solid var(--line);padding:12px 16px;gap:8px}.sidebar>.eyebrow{display:none}.sidebar nav{flex-direction:row;overflow:auto;gap:6px}.sidebar nav a{white-space:nowrap;padding:9px 12px;font-size:.8rem}.sidebar-bottom{margin-top:0;padding:10px 0 0;border-top:0;flex-direction:row;align-items:center;justify-content:space-between;gap:14px;font-size:.8rem}.sidebar-bottom>p{display:none}.sidebar-bottom button{font-size:.75rem;min-height:36px;padding:8px 10px}.workspace-content{padding:28px 20px}.page-heading{align-items:flex-start;flex-wrap:wrap;gap:18px}.page-heading h1{font-size:2rem}.page-heading .eyebrow{font-size:.7rem}.page-heading .muted{font-size:.875rem}.panel{padding:22px 18px}.section-heading{gap:14px;flex-wrap:wrap}.section-heading .actions{width:100%}.filter-bar{gap:12px}.filter-bar label{min-width:125px}.filter-bar .search-field{flex-basis:100%}.filter-bar>button{width:100%}.provider-row{gap:10px;flex-wrap:wrap}.provider-row>.badge{margin-left:48px}.provider-info{min-width:145px}.session-row{align-items:flex-start;gap:12px;flex-wrap:wrap}.session-row>span{font-size:.8rem}.ticket{align-items:flex-start;gap:10px}.ticket-subject{font-size:.875rem}.ticket-meta{font-size:.75rem}.ticket .badge{font-size:.7rem}.message{padding:16px;font-size:.875rem}.site-footer{padding:26px 20px;flex-wrap:wrap;font-size:.75rem;gap:20px}.site-footer>.brand{flex:1}.site-footer>span{font-size:.7rem}.columns>label{min-width:140px}.form-footer>button{width:100%}}
@media(prefers-reduced-motion:reduce){:root{scroll-behavior:auto}}